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The great thing about assertive people is they don’t easily lose their cool, respond appropriately, and stay to the point. The model wherein the factor loadings were constrained to be equal across the groups provided a good fit to the data: χ2 (384) = 693.40, p <  .01, CFI = .95, TLI = .94 and RMSEA = .05. Satisfaction with Job in General .49 4. Keep on reflecting back as accurately as you can until they come down from the high emotion. This leads to decreased productivity, increased stress among employees, hampered performance, high turnover rate, absenteeism at its worst, violence, and death� (Fiore).

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